MedFriend is not a medical provider and does not offer medical advice, diagnosis, or treatment.

Any information shared through MedFriend is intended for general informational purposes only and is not a substitute for professional medical evaluation, diagnosis, or care. Always consult your licensed healthcare provider before making any decisions about your health.

MedFriend is not a HIPAA-covered entity. Please avoid including your full name, date of birth, or identifying details in your question.

If you're experiencing a medical emergency, please call 911 or go to the nearest emergency room.

By using MedFriend, you agree to the following:

• Informational Use Only: Answers provided are educational and not a replacement for professional medical care.

• No Doctor-Patient Relationship: Submitting a question does not establish a formal medical relationship.

• Respectful Use: MedFriend reserves the right to refuse service for abusive, harmful, or inappropriate submissions.

• Response Times: While we strive to meet all requested timeframes, occasional delays may occur.

• Payments: No refunds on completed question responses.

Use of MedFriend constitutes agreement to these terms.

We take your privacy seriously. Here's how we handle your information:

• Personal Info: We collect your email and medical question only to respond to your inquiry.

• No Selling Data: We do not sell, rent, or share your personal information with third parties.

• Secure Handling: Your submissions are stored securely and only accessed by a licensed medical professional.

• Email Communication: You’ll only receive responses to your question or updates you've opted into.

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By submitting a question, you consent to this use of your information.

For questions about these terms, contact us at medfriend@askmedfriend.com

MedFriend is here to help you understand your health better — not to diagnose, prescribe, or replace your doctor. We want you to walk into every appointment feeling more confident, not less careful.

Because MedFriend responses are digital informational services delivered quickly after payment, all sales are final once your question has been submitted