Is this real medical advice?

Not exactly — and that’s the point.

MedFriend isn’t here to replace your doctor, clinic visits, or official diagnoses. What we are here for is everything that happens in between:

• When you leave an appointment with 10 more questions but no time left to ask.

• When you don’t want to go down a Google rabbit hole at 2 AM.

• When you need someone to explain the “why” behind what your doctor just told you.

• When you want clarity before you even step into the clinic.

Think of MedFriend as your bridge between visits: giving you judgment-free, honest explanations that help you actually feel informed and confident when you talk to your doctor.

Your care team handles treatment — we handle the “What does this mean for me?” moments. And that combo? That’s where the real power is.

Who’s actually answering my questions?

Your questions are answered by licensed medical professionals — people trained in medicine who love breaking things down in a way that feels clear and human. You won’t get copy-pasted search results or rushed clinic jargon. Instead, you’ll get thoughtful, honest explanations — like asking a friend who just happens to have the medical background you need.

What kind of stuff can i ask?

Literally anything about your health and we'll help in any way we (legally) can.
Weird symptoms? Med side effects? Birth control confusion? Something you forgot to ask your doc? Ask away — no topic too small or awkward.

Why not just google?

Google is overwhelming: ten tabs open, worst-case scenarios everywhere, and no one to tell you what actually matters. MedFriend cuts through that. We take your question, filter out the noise, and give you a clear, direct answer you can trust. No spirals, no misinformation rabbit holes — just straight, thoughtful support that makes sense for you.

Can I get a refund?

Because MedFriend responses are digital informational services delivered quickly after payment, all sales are final once your question has been submitted.